weekly conversations
users onboarded with Product Tours
engagement with marketing campaigns
DeepScribe is an AI medical scribe and intelligence platform serving health systems and medical groups across the U.S., with a focus on complex and chronic care.
Healthcare AI
51–200 employees
San Francisco, CA
2017
DeepScribe ambient AI automates medical documentation for doctors, listening to and capturing patient visits as they happen and then generating complete clinical and billing documentation within a clinician’s electronic health record system. DeepScribe is built on the idea that technology should make work easier for healthcare providers, allowing them to focus on the most important aspect of their day: patients.
But when it came to recruiting, the tools used by DeepScribe weren’t keeping up. DeepScribe had been using Greenhouse since 2021 but, as they grew, it felt outdated for their world of recruiting. The user interface made even simple tasks feel like a chore. The team found themselves spending more time navigating the system than actually hiring.
By 2024, the need was clear: DeepScribe needed an AI platform for recruiting that worked like they did—fast, intuitive, and built for the future. They had already pioneered how AI could transform workflows for doctors, and they wanted the same for their hiring.
That’s when they found Kula.
For DeepScribe, hiring needed to be smooth and efficient. However, their previous ATS made the process more challenging than it should have been. Rigid workflows, a complex interface, and limited reporting created unnecessary hurdles. It couldn’t keep up with the speed they needed.
Usability was a big concern with DeepScribe’s old ATS. Even simple tasks like submitting scorecards or finding candidate details felt like a hassle for hiring managers and interviewers. Manual processes dragged out hiring timelines, and instead of a smooth, real-time experience, teams had to work through multiple layers just to take action or make informed decisions.
“I had gotten feedback from various hiring managers and our executive leadership team that Greenhouse is kind of hard to use if you're not a super user. It's hard to find the information that you're looking for. The reporting function is really lacking simplicity.”
— Samantha Stambaugh
Generating reports and dashboards in Greenhouse was a slow, structured process. DeepScribe needed a more flexible, clear, and at-a-glance view of their daily data to make faster improvements and better decisions.
Innovation drives everything DeepScribe does. While Greenhouse served its purpose, DeepScribe needed a more forward-thinking AI recruiting solution to keep up with modern hiring demands. They wanted more than just a tool. They needed a system that moves fast, adapts, and keeps getting better.
That’s when they decided it was time for a change.
For DeepScribe, switching to Kula wasn’t just about fixing frustrations with their old ATS, it was about stepping into the future of hiring.
"I chose Kula because I like to be on the cutting edge and the exciting side of the products and tools I use. DeepScribe uses AI for doctors, and I’ve seen how efficient it can be for them. I want to be at the forefront of AI in recruiting."
— Samantha Stambaugh
DeepScribe evaluated Workday and Rippling but ultimately chose Kula for its AI capabilities, product innovation, and ease of use. Sam saw Kula as a platform that could help her scale hiring efficiently without the friction of outdated workflows.
One feature that immediately stood out to DeepScribe was Kula’s AI Notetaker. Interview scorecard submissions had been a constant pain point for them—interviewers are too busy, forget to take notes, or sometimes provide vague feedback. With AI-generated transcripts, summaries, and auto-filled scorecards, Kula eliminated the bottleneck.
Kula’s self-scheduling also made a huge difference. No more back-and-forth emails trying to find availability. Just quick, seamless scheduling that saved Sam and the team hours every month.
They have also been seeing benefits in Kula’s dashboards for tracking pipeline and making quicker decisions. Instead of complicated reports, the team got clear, real-time insights into their hiring pipeline, pending tasks, and where they needed to take action.
She also talked about the other features she’s excited to start using:
Here are some of the changes DeepScribe started to notice after switching to Kula:
DeepScribe values clear communication at every hiring stage, but manually updating candidates was time-consuming.
✅ Before Kula: Sending stage-based emails required manual effort every time.
✅ Now with Kula: Email templates and triggers take care of candidate updates instantly.
💡 “I don’t have to sit there and type an email every time candidates move from one stage to the next.”
Reviewing thousands of applicants was overwhelming for DeepScribe.
✅ Before Kula: Manually sorting through unqualified applicants took up valuable time.
✅ Now with Kula: AI-powered scoring filters candidates based on criteria such as skills, education, and experience.
💡 “It was nice to be able to quickly see who met the minimum qualifications, and focus on the right candidates.”
Coordinating interview schedules used to be the most time-consuming process because of all the back-and-forths.
✅ Before Kula: Manually emailing candidates and hiring managers to find time slots.
✅ Now with Kula: Self-scheduling links simplify the process.
💡 “I don’t have time to go back and forth on emails trying to figure out availability.”
Hiring managers struggled to submit timely, detailed feedback.
✅ Before Kula: Scorecards were often incomplete or delayed due to busy schedules.
✅ Now with Kula: AI Notetaker auto-fills scorecards with interview insights.
💡 “Interviewers don’t always have time to take notes. Kula helps capture feedback effortlessly with auto-filled scorecards.”
DeepScribe needed visibility into hiring progress, but existing reports weren’t helpful.
✅ Before Kula: Tracking hiring progress meant digging through data manually.
✅ Now with Kula: Dashboards provide instant insights on pipeline, time in stage, and open roles.
💡 “I just log in and see exactly where things stand. It’s easy to track progress.”
Hiring approvals were slow and lacked visibility.
✅ Before Kula: CFO had limited visibility into offers and approvals.
✅ Now with Kula: Offer and job approvals are built in, with easy-to-use templates.
💡 “Building offer templates is so straightforward. Our CFO can view and review offers in real time.”
DeepScribe has taken AI Notetaker to the next level. Among all our customers, they’ve been using it in the most innovative ways, including:
We’re thrilled to partner with a power user that’s always pushing the boundaries, exploring new possibilities, and sharing valuable feedback.
DeepScribe wanted a platform that actively supported their needs. With Kula, Sam feels every request is met with amazing responsiveness.
Erin, DeepScribe’s customer success manager, has been a constant touchpoint for onboarding, migration, product updates, feedback, and quick resolutions.
“Erin updates me on any product updates coming for the year during our monthly calls. There was one issue I had specifically reached out to Erin about, and a few days later, it was resolved. I really appreciate the quick follow-up on things like that.”
— Samantha Stambaugh
For DeepScribe, switching to Kula wasn’t just about upgrading their ATS. It was about choosing a partner that listens, evolves, and builds with its customers.
“For folks considering Kula: if you're looking to be closer to the cutting edge, you don't wanna use an outdated product, Kula is the way to go.”
Kula's collaborative approach has made DeepScribe feel like an early adopter shaping the product’s future, something they never experienced with legacy platforms.
“It's been really exciting to get early access, test features, see how they work, and gather feedback from my team. I've received great feedback from our interviewers, who love being able to get things done faster.”
— Samantha Stambaugh
Sam adds, “Excited to be able to partner and work with a company that is working on the cutting edge.”
Being in 2025 and using an outdated tool means missing out on everything hiring should be. Faster, smarter, and effortless. Choose cutting edge, choose Kula!
